homehome Home chatchat Notifications


Uber Eats is using AI to generate food images -- and it gets it very wrong

Companies rushing to use AI technology show how easy it is to mess up.

Mihai Andrei
December 7, 2023 @ 2:38 pm

share Share

AI image from Uber Eats.

Photos of food are essential when you’re buying online. After all, you really want to know what the item looks like. Yet for some reason, some restaurants don’t post online photos of their food. “That’s fine,” Uber Eats must have thought. “We’ll just make up some images with this neat AI technology everyone’s talking about.” Except it wasn’t fine — it backfired spectacularly.

People caught on to it. The first clues came from text: AI is good at generating visual imagery, but it tends to garble up text. So when it invented a ranch dressing brand with a weird label, this was a smoking gun for AI. There was another clue that something was wrong: in New York, “pie” means “pizza” — but the AI didn’t know that.

Uber foolery

Some people suspected it could be the restaurants doing this. But social media users contacted the restaurants and it turned out, they had no idea.

“It’s truly bizarre,” says Twitter user Online Boy while on the phone with Tony’ Pizzeria in Brooklyn, New York City. “I tweeted about it and 30,000 people liked it and everybody’s saying it’s a ghost kitchen or the restaurants choosing this and I said ‘No, it’s not a ghost kitchen it’s a real brick and mortar store and I cannot imagine they would choose this’.”

“A guy from Tony’s named Sal called me back 5 minutes later and said he was very confused about what was happening and that he didn’t know what AI was. I tried to explain it and he just said ‘I don’t know about this stuff, but I didn’t approve these images'”.

It didn’t take long before other people started posting other AI-made images. They look almost good enough but the more you look into it, the weirder it starts to look.

The fake AI age

This just shows how easy it is for AI imagery to confuse. This isn’t the biggest of problem AI disinformation, but it’s an example of how easily things can go awry. It also goes to show that without any guardrails or regulations, companies pretty much do whatever they want. Judging by what users are saying, Uber Eats is deceiving both its users and its restaurants.

You’re tricking users into thinking they’re buying something when you have no idea what it looks like — but there’s no consequence. In fact, we could have seen this coming.

Back in January, an app called Lunchbox that’s essentially an AI food photo generator was launched. But you probably don’t even need an app. In fact, we asked AI to produce images of some of our own favorite foods. Here’s what came out.

They look convincing, but seriously, look at that avocado. It’s a pinevocado. In the end, this is a cautionary tale about the limits and implications of AI in our daily lives. AI technology holds immense potential but we can’t just blindly use it.

share Share

The surprising health problem surging in over 50s: sexually transmitted infections

Doctors often don't ask older patients about sex. But as STI cases rise among older adults, both awareness and the question need to be raised.

Kids Are Swallowing Fewer Coins and It Might Be Because of Rising Cashless Payments

The decline of cash has coincided with fewer surgeries for children swallowing coins.

Horses Have a Genetic Glitch That Turned Them Into Super Athletes

This one gene mutation helped horses evolve unmatched endurance.

Scientists Discover Natural Antibiotics Hidden in Our Cells

The proteasome was thought to be just a protein-recycler. Turns out, it can also kill bacteria

Future Windows Could Be Made of Wood, Rice, and Egg Whites

Simple materials could turn wood into a greener glass alternative.

Researchers Turn 'Moon Dust' Into Solar Panels That Could Power Future Space Cities

"Moonglass" could one day keep the lights on.

Ford Pinto used to be the classic example of a dangerous car. The Cybertruck is worse

Is the Cybertruck bound to be worse than the infamous Pinto?

Archaeologists Find Neanderthal Stone Tool Technology in China

A surprising cache of stone tools unearthed in China closely resembles Neanderthal tech from Ice Age Europe.

A Software Engineer Created a PDF Bigger Than the Universe and Yes It's Real

Forget country-sized PDFs — someone just made one bigger than the universe.

The World's Tiniest Pacemaker is Smaller Than a Grain of Rice. It's Injected with a Syringe and Works using Light

This new pacemaker is so small doctors could inject it directly into your heart.